The customer journey is the steps someone takes before buying a product. When this journey is clear, marketing becomes more effective.
The first step is awareness. A person may see a post, ad, or video and notice a brand for the first time.
Next is the interest and decision stage Slot Gacor. People want more information. They look for reviews, check websites, and compare choices.
Instead of pushing products, smart marketers guide the customer with useful and clear messages. Today, tools like analytics help track each step of this journey.